Privacy policy

Last updated: 01/01/26

At PeaceLine Security, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you interact with our website or use our security services.

 

1. Information We Collect

We may collect the following types of personal information:

  • Client information: name, business name, phone number, email address, event details

  • Event-related information: venue details, dates, crowd size, risk assessments

  • Website usage data: IP address, browser type, pages visited, and interaction data

  • Incident-related information: details recorded in incident reports where required

We only collect information necessary to provide our services safely and effectively.

 

2. How We Use Your Information

We use personal information to:

  • Respond to enquiries and manage bookings

  • Provide and manage event security services

  • Communicate before, during, and after events

  • Maintain safety records and incident documentation

  • Improve our services and website functionality

  • Meet legal and regulatory obligations

 

3. Incident Reports & Safety Records

Incident reports may include limited personal details where required for safety, legal, or insurance purposes. These records are handled confidentially and accessed only by authorised personnel.

 

4. Sharing Your Information

We may share personal information only when necessary, including with:

  • Emergency services or regulatory authorities

  • Venues or event organisers (where relevant)

  • Insurance providers or legal advisors

  • Trusted service providers assisting our operations

We do not sell or rent personal information.

 

5. Data Storage & Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure. Information may be stored electronically or in physical records and is retained only as long as necessary.

 

6. CCTV & Monitoring

Where applicable, CCTV or monitoring may be used at events or venues for safety and security purposes. Signage will be displayed where required, and footage is handled in accordance with applicable laws.

 

7. Your Rights

You have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or outdated information

  • Raise concerns about how your information is handled

Requests can be made using the contact details below.

 

8. Website Cookies

Our website may use cookies or similar technologies to improve functionality and understand site usage. You can disable cookies in your browser settings.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

 

11. Contact Us

If you have questions about this Privacy Policy or wish to make a request, contact:

PeaceLine Security
Email: theo.manilla@hotmail.co.nz
Website: www.peacelinesecurity.co.nz